At Maki, we've consistently delivered rapid, impactful results for our clients, from deploying junior auditors at PwC France and Deloitte FR, to onboarding sales advisors for Nespresso in just four weeks. Our proven implementation approach leverages AI-enhanced recruiting workflows that liberate HR time and accelerate your company's growth. Guided by our skilled Implementation Managers, we ensure a seamless onboarding experience, fostering collaboration across governance, AI frameworks, branding, technical integration, and more. Each workstream is meticulously customized to align with your organizational needs and strategic goals, supporting a wide range of roles across industries and countries. By doing so, we lay a solid foundation for successful implementation and sustainable growth.
Here is how we do it at Maki.
AI agent & assessments
Our AI-driven workflow integrates these assessments into a seamless hiring process. The AI manages application sorting, initial evaluations, and interview scheduling. This intelligent workflow frees your HR teams to focus on strategic initiatives, ensuring consistent and efficient candidate evaluation. The result is reduced time-to-hire and improved decision accuracy, making your recruitment process more effective and agile. During this workstream, we will refine the candidates’ process with to align our AI agent with your needs.
Bespoke assessments are a flagship feature of Maki, providing precise evaluation tools tailored to your organization’s unique competencies. We begin with a thorough deep dive during workshops to understand your requirements and values. From there, you can select one or many of our 200+ assessments library, and create scientifically validated assessments, aligning each competency with the expected proficiency level for your ideal candidate profile.
For example, with Nespresso, we have developed an immersive assessment where an AI avatar asks a variety of questions on key competencies such as sales, problem-solving, flexibility, and adaptability. This enables candidates to fully engage in real-life scenarios and showcase their skills in a dynamic, interactive way. As a result, this immersive assessment not only enhances candidate evaluation but also makes the recruitment process more engaging and compelling for applicants.
Branding
Aligning candidate experiences with your brand identity is crucial for standing out in today's competitive job market. We will define together engaging, fluid company image to reflect your organizational values and enhance your employer brand. Personalized homepages, company ambassadors, emails, and tailored tests ensure every interaction resonates with your goals, strengthening your position in the competitive job market. During this workstream we will also customize every detail from the company logo, accent color, etc.
By leveraging Maki's advanced AI capabilities, you can offer a unique and immersive experience that resonates with candidates, strengthening your position in the competitive job market and attracting top talent. Rooted in scientific rigor and ethical AI practices, Maki builds trust through transparency, compliance, and continuous validation, ensuring accuracy and fairness in every decision.
Understanding the importance of branding has helped us with successful partnerships in a lot different ways. For an example, we have worked hand in hand with the FIFA team to ensure an experience that makes a candidate feel as if they are already part of the team. From opening videos, to ambassador engagement and real-life footage, we are able to make an experience like no other.
Users
We begin by introducing Maki to your HR teams, hiring managers, and technical staff, clearly explaining Maki’s capabilities and benefits. For example, with a leading global bank, we conducted early engagement sessions to gather invaluable feedback, allowing us to tailor the solution effectively to meet specific user needs. Our comprehensive training program, which includes interactive workshops and detailed presentations, equips users with the confidence to leverage Maki solutions and AI effectively. We led sessions up to 50+ trainees, with very good feedback. Our change management approach ensures a smooth transition, offering ongoing support and fostering a supportive environment. Through regular touchpoints, we ensure users at the bank remain comfortable and empowered throughout their journey with Maki.
Impact
The impact of Maki’s implementation is transformative. For example, Maki has been fundamentally reshaping H&M’s recruitment process for Sales Advisor roles globally across 39 markets and in 25 languages. Our AI-driven solutions have led to a 43% reduction in time-to-hire globally, allowing hiring teams to fill critical roles faster while maintaining high candidate quality. By streamlining the selection process, we've also contributed to a 25% decrease in employee attrition specifically for Sales Advisor roles, ensuring a more stable and engaged workforce. Additionally, by automating routine tasks, recruiters have saved 232,000 hours globally, freeing up valuable time to focus on strategic initiatives like team development and employee engagement.
Early in the process, we introduce a dedicated Customer Success Manager (CSM) to guide you, in addition to your Onboarding Manager that will work you to ensure you have the tools to monitor success and review ROI. We define together key performance indicators (KPIs) and set clear targets. We also establish intuitive dashboards, providing real-time insights into the recruitment process. These tools empower you to track progress effectively and make data-driven decisions. Candidate feedback is integral to our approach. We gather insights to continuously refine and enhance the recruitment experience, ensuring it meets the highest standards.
Integration
Integration is seamless with Maki's modular and flexible architecture, we are already integrated with 20+ ATS and are building new partnerships. We collaborate closely with IT departments to ensure our AI agent integrate smoothly with your existing applicant tracking systems. Our team conducts thorough testing and quality assurance to ensure all integrations function flawlessly from day one. This means minimal disruption to your current operations and maximal efficacy in implementing new AI capabilities.
Governance
Your dedicated Implementation Manager orchestrates each step of the process, ensuring progress aligns with business objectives. By involving key stakeholders from business, technical, and communication teams, we build trust and transparency, aligning every component of our solutions with your strategic goals from the outset.
Project scoping is a critical element of our governance strategy. It allows us to dive deep into understanding your organization's specific needs and roles (from technical experts to team managers to aircraft pilots), ensuring that every solution we deploy is meticulously tailored to your context, country, industry.
Our governance framework includes regular check-ins and reporting to keep stakeholders informed. By fostering active participation, we ensure that any challenges are addressed promptly, guaranteeing a smooth implementation process. This approach not only prepares your organization for adoption but also lays a solid foundation for lasting success.
Recognizing that every client has unique timelines and requirements, we adapt to our client’s specific pace, offering the flexibility to deliver implementation efficiently. Our dedicated team is capable of executing the full deployment within just four weeks, for a various range of roles (from leadership, to early careers roles or technical experts). This rapid yet meticulous process ensures that you can promptly benefit from our AI solutions without compromising quality. For Maki, implementation is the initial step toward building a robust and enduring partnership with your organization. We view this phase as the starting point for a relationship characterized by collaboration and mutual growth.