This test can be used to assess skills with regards to Zendesk utilization. In particular, this test covers the knowledge of the customer support interface, chat, telephony, knowledge base, and KPI system. This test combines the assessment of theoretical knowledge and practical know-how, through realistic business situations.
Thanks to Maki, we have been able to assess candidates' skills better. We can now make more objective decisions and improve the efficiency of our recruitment process.
Maki have a wide variety of tests, that fit our needs perfectly. Using the tool has been super easy, it is very intuitive and the assessment results are very helpful to quickly identify the best candidates. The Maki team is always ready to help us if we need anything!
We chose Maki People to simplify and unify our assessment processes. The challenge is successful thanks to an immersive and intuitive candidate experience, and the variety of tests meets all our needs. Beyond the tool, which quickly convinced us, the other strength of Maki People is its team who are particularly available, responsive, and attentive.
Custom-build your assessment in 5 minutes to understand candidates’ culture fit, soft & hard skills - thanks to our library with 150+ tests, made by leading experts. Simple.
Simply add the test link to your job description. Using an ATS? Use our 20+ ATS integrations so that every applicant automatically receives their assessment. Efficient.
One single view to compare candidates to each other and to our entire database. Deep dive on interesting candidates if needed. Automate decisions and send candidates their personalized test feedback to build the best experience of hiring. Bias-free.
Add unlimited tests to create an amazing candidate experience and assess the skills that matter to you.
