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Impact
March 8, 2025

Retail Hiring, Reinvented | Maki’s AI Agents Redefine Talent Acquisition

Retail’s Hiring Crisis | Slow, Inefficient, and Outdated

Retail moves fast, yet hiring remains painfully slow. High attrition, broken processes, and outdated recruitment methods drain resources and stall growth. With an industry-wide annual turnover rate of 60% and hiring times dragging between 24 and 40 days, retailers are locked in a constant battle to fill roles and keep operations running.

Legacy hiring systems weren’t built for today’s workforce. Manual screening, endless coordination, and rigid processes create bottlenecks that cost retailers time and money. The result? Staffing shortages, frustrated hiring teams, and mismatched candidates who churn fast.

It’s time for a fundamental shift.

From Broken Processes to AI-Driven Precision

Maki is eliminating inefficiencies by embedding AI-powered HR Agents into the hiring workflow. These autonomous, intelligent agents handle everything; from candidate outreach to screening, interview coordination, and job-role matching at scale.

No more wasted hours. No more manual CV reviews. Just seamless, AI-powered hiring.

Maki’s AI Agents evaluate candidates based on actual capabilities, not keywords or formatting tricks. The result? Faster, more precise hiring decisions that eliminate mismatches and cut attrition rates by up to 22%.

Hire Faster, Retain Longer, Save Millions

Retailers using Maki aren’t just improving hiring, they’re transforming workforce stability and profitability:

  • 22% lower attrition across retail teams (with regional reductions as high as 33%).
  • 43% faster hiring, reducing time-to-hire from 30+ days to just 13–17 days.
  • Elimination of manual CV screening, freeing HR teams from thousands of wasted hours.

AI Agents That Act, Learn, and Optimise

Maki’s AI doesn’t just process data; it takes action. Unlike outdated Applicant Tracking Systems, which passively collect resumes, Maki’s HR Agents engage, screen, and schedule interviews autonomously.

This isn’t just automation; it’s an AI-first hiring revolution.

With real-time, science-backed assessments, our AI evaluates 300+ skills, power skills, cognitive aptitudes, and job-specific competencies. Hiring managers no longer sift through irrelevant applications. Instead, they focus only on top-tier candidates, instantly identified by AI-driven intelligence.

The Competitive Edge: Maki vs. Traditional Hiring

Retailers leveraging Maki’s AI Agents are operating at a different level:

  • 60% industry-wide turnover? Maki slashes it by up to 22%.
  • 24-40 day hiring timelines? Maki cuts it to 13-17 days.
  • Endless manual screening? Maki eliminates it entirely.

This isn’t an incremental upgrade; it’s a complete reinvention of hiring in retail.

The Future of Hiring Is Already Here

For retailers, AI-driven hiring isn’t optional; it’s survival. Maki’s autonomous AI Agents aren’t just improving efficiency; they’re reshaping workforce dynamics, helping businesses scale, and giving retailers an undeniable advantage in an ultra-competitive talent market.

Retail hiring is being rewritten; Maki is leading the charge.